Tuesday, August 31, 2010

First Track Call Taxi - Epic Fail

I have got royally screwed by the First Track Call Taxi company. I cannot imagine a more irresponsible call taxi service. I was supposed to be picked up at 4 AM by a driver by the name "Nethaji" but was however informed by the driver upon my calling him at 4:10 AM that the vehicle broke down and he is not picking me up. I called the "office" to only find out that they had trusted that the driver had called me several times while I can vouch that I was awake from 3 AM packing awaiting the phone call from the driver. This level of incompetence is simply staggering. But this is the age of buyer beware. Just because an entry has a "JustDial Guarantee" it does not mean that you are guaranteed a service, let alone good service. It is just guaranteed to be available as a search result. It is quite clear that I will not be using the services of this firm henceforth. Do not deal with these guys. They are simply not worth your time.

@JustDial - Please remove the guarantee from their entry and publish this as such. I am not sure if they are masquerading as a call taxi firm and are doing something else. Please note that I am not complaining about the quality of the service. I just did not receive any service at all. In that sense, the JustDial Guarantee does not mean anything to me. Also, let me give you a free SEO tip. Please generate a different URL for each item.